Which currency am I charged in?

All subscriptions are charged in US dollars. The pricing page can display HKD and SGD equivalents so you can size the cost in a familiar unit, but those are indicative conversions rather than the figure on your card statement.

How is tax handled in Hong Kong, Singapore and the US?

Prices exclude tax. Singapore customers are charged GST where required. Hong Kong does not levy an equivalent consumption tax on these services. US customers are charged state sales tax where applicable based on billing address. Customers elsewhere may be charged local VAT or GST, and business customers can supply a registration number where reverse charge applies.

Do you support annual invoicing and purchase orders?

Yes on Enterprise, and on Pro by request. We can invoice annually against a purchase order, supply a W-8 form for US payers, and complete vendor onboarding paperwork. Bank transfer is available for annual agreements.

What counts as a seat?

A seat is a team member who can create or edit work — planning, assigning, delivering or reporting. Client collaborators who review, comment and approve are free and unlimited. Deactivating a member frees their seat at the next billing period.

Can I change plans mid-cycle?

Upgrades take effect immediately and the difference is prorated against the remainder of your period. Downgrades and cancellations take effect at the end of the current period, so you keep what you paid for. Monthly plans have no minimum term.

Is there a discount for annual billing?

Yes. Paying annually reduces the effective per-seat price by roughly a sixth compared with monthly billing. The pricing page shows both figures so you can compare directly.

Pricing

Pay for the people who deliver, not the people who approve

Client collaborators are unlimited and free on every plan. Charging for the person whose sign-off you are waiting on would undermine the point of the product, so we do not.

MonthlyAnnualSave about a sixth

Starter

For independents and small teams running a handful of client projects at a time.

$10/ member / month

per team member, per month, billed annually

Start with Starter

Up to 10 active projects
Boards, lists and milestone tracking
Client approvals with recorded sign-off
Unlimited free client collaborators
Time tracking against estimates
10 GB file storage per member

Active projects: 10
Team members: Up to 5
File storage: 10 GB per member
History retention: 12 months

Most chosen

Pro

For agencies and studios that need portfolio visibility, utilisation and repeatable project setup.

$24/ member / month

per team member, per month, billed annually

Start a Pro trial

Unlimited active projects
Timeline views with dependencies
Portfolio health and utilisation reporting
Project templates and custom workflows
Budget thresholds and at-risk alerts
Change request tracking
Multi-currency project budgets
100 GB file storage per member

Active projects: Unlimited
Team members: Unlimited
File storage: 100 GB per member
History retention: 3 years

Enterprise

For organisations with procurement, security review and access governance requirements.

Custom

annual agreement, priced on scope

Talk to sales

Everything in Pro
SAML single sign-on and SCIM provisioning
Granular custom roles and permissions
Extended audit log export
Completed security questionnaire and DPA
Named point of contact
Contractual support response targets
Annual invoicing with purchase order support

Active projects: Unlimited
Team members: Unlimited
File storage: Negotiated
History retention: Configurable

Full comparison

Everything each plan includes. If a capability you need sits above your budget, tell us what you are trying to do and we will say plainly whether there is a way to get there.

Feature comparison across the Starter, Pro and Enterprise plans
Capability	Starter	Pro	Enterprise
Planning and delivery
Active projects	10	Unlimited	Unlimited
Board and list views	Included	Included	Included
Timeline view with dependencies	Not included	Included	Included
Milestones with acceptance criteria	Included	Included	Included
Project templates	Not included	Included	Included
Custom workflow stages	1 workflow	Unlimited	Unlimited
Task dependencies and risk flags	Not included	Included	Included
Portfolio workload view	Not included	Included	Included
Clients and approvals
Client collaborators	Unlimited, free	Unlimited, free	Unlimited, free
Internal versus shared visibility	Included	Included	Included
Recorded milestone approvals	Included	Included	Included
Change request tracking	Not included	Included	Included
Decision log	Included	Included	Included
Shareable status reports	Not included	Included	Included
Custom branding on client views	Not included	Included	Included
Time, budget and reporting
Time tracking against estimates	Included	Included	Included
Billable and non-billable split	Included	Included	Included
Project budgets	Hours only	Hours or currency	Hours or currency
Budget threshold alerts	Not included	Included	Included
Portfolio health dashboard	Not included	Included	Included
Utilisation reporting	Not included	Included	Included
Estimate accuracy by project type	Not included	Included	Included
Multi-currency project budgets	Not included	Included	Included
CSV export	Included	Included	Included
Integrations and extensibility
Chat and notification connectors	Included	Included	Included
Cloud storage connectors	Included	Included	Included
Calendar sync	Included	Included	Included
Repository and issue connectors	Not included	Included	Included
Accounting connectors	Not included	Included	Included
REST API access	Read only	Read and write	Read and write
Signed webhooks	Not included	Included	Included
API rate limit	60 requests/min	600 requests/min	Negotiated
Security and administration
Encryption in transit and at rest	Included	Included	Included
Two-factor authentication	Included	Included	Included
Role-based access control	Standard roles	Standard roles	Custom roles
SAML single sign-on	Not included	Not included	Included
SCIM user provisioning	Not included	Not included	Included
Audit log	90 days	1 year	Configurable, exportable
Data processing addendum	Included	Included	Included
Security questionnaire response	Not included	Not included	Included
Full account data export	Included	Included	Included
Support
Help centre and email support	Included	Included	Included
First response target	1 business day	4 business hours	Contractual target
Asia-Pacific and Americas coverage	Included	Included	Included
Guided onboarding	Not included	Group session	Dedicated
Named point of contact	Not included	Not included	Included
Assisted data migration	Not included	Not included	Included

Billing

Currency, tax and the practical details

Written out rather than left for the invoice to reveal.

Charged in US dollars

All subscriptions are charged in USD. Figures shown in HKD or SGD are indicative conversions to help you size the cost, and are not the amount that will appear on your statement.

Taxes

Prices exclude applicable taxes. Singapore customers are charged GST where required. Hong Kong has no equivalent consumption tax on these services. US customers are charged state sales tax where applicable, and customers elsewhere may be charged local VAT or GST based on billing address.

Seats and client access

You pay for team members who plan or deliver work. Client collaborators — the people who review, comment and approve — are unlimited and free on every plan.

Changing or cancelling

Upgrade at any time and the difference is prorated. Downgrade or cancel and the change applies at the end of the current billing period. Monthly plans are not locked in.

What we commit to

Terms that do not need negotiating

14-day trial, no card

Full feature access during the trial so you can evaluate on a live project. Ask if you need longer to finish a security or procurement review.

No lock-in on monthly plans

Cancel and the change applies at the end of the current period. We do not require a minimum term to get a monthly price.

Your data leaves with you

Export projects, tasks, time entries, approvals and files at any time. No support ticket needed, and a 90-day read-only window after cancellation.

Nothing hidden behind a call

Every capability and every limit is on this page. If a plan does not include something, the comparison table says so.

Buying through procurement?

Enterprise agreements are priced on scope and invoiced annually. We can work with a purchase order, complete your vendor onboarding paperwork, supply a W-8 form for US payers, and accept payment by bank transfer.

We will also complete your security questionnaire and sign a data processing addendum. Our security page documents the controls up front, including a plain statement of what we are not yet certified for, so review does not stall on a surprise.

Annual invoicing against a purchase order
Vendor onboarding and supplier forms completed
Completed security questionnaire
Signed data processing addendum
Published sub-processor list
SAML single sign-on and SCIM provisioning
Contractual support response targets
Named point of contact and assisted migration

Pricing questions

Before you commit

Something not covered? Ask us or read the wider help centre.

Try it on a project that is already difficult

A 14-day trial with full feature access. Migrate one messy live project rather than a sample one, and run it through a real client approval.

Start free trial Talk to sales

Questions first? Email support@projexio.org and a person will reply.